03:37 GMT
An enterprise-wide rollout at a company of Uber's scale is exactly the kind of reference deal OpenAI needs as enterprise becomes the main revenue battleground. The loaded word here is 'agentic' — this is framed not as a chat assistant license but as agents operating inside real workflows across a global logistics operation. If it delivers, it becomes the demo slide shown to every Fortune 500 CIO; if adoption stalls or ROI stays murky, it turns into a cautionary tale about top-down AI mandates. Worth watching whether 'every employee' translates into measurable productivity gains or just another seat count. Either way, the enterprise race between OpenAI, Microsoft, Google and Anthropic just picked up a marquee data point.
it's been great to work closely with Uber to roll out ChatGPT Work to every employee, bringing agentic capabilities to the whole company!

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